Which courses come with nursing contact hours credit?

SUPPORT ANSWERS

Trouble logging in to the e-learning site or opening a course window.
The most common source of log in problems is forgetting the user name and password, or not typing it correctly, as in not inputting it in a case-sensitive manner.
Our e-learning site only works with Internet Explorer 5 or above.
The most common cause of difficulties after that point is firewall or security settings on the learner's computer. You need to check that your browser does not block Java scripts and that your firewall considers this to be a safe site. You may need to set our site as a trusted site. 
You may need to disable anti-pop up software, which may be found in various programs such as Norton Internet Security. Your version of Internet Explorer may have a pop up blocker. In fact, it is the default setting in recent upgrades. Look for it under Tools, Internet Options, Privacy.
Accessing the course from behind a corporate firewall is another problem. You may need to take the course from home.

Trouble activating the CD-ROM
We have an unlock system with our CDs to prevent piracy. We realize this is a minimal inconvenience. Part of the information is crucial--the serial number on the label on the inside of the CD box or book, the name of your program, and the 8 character ID code you see once the program is installed. The other information helps register you, helps us contact you if necessary, and may give us a hint as to the nature of the problem if troubleshooting is required.
The most common source of activation problems is not typing in the user name and unlock code in a case-sensitive manner, and with the user name exactly the same as you gave it to us. It is case-sensitive. And make sure you have not included extra spaces, because the spaces form part of the code.
The next thing to check is that you have installed it on a computer with the correct operating system--basically, any non-NT Windows.
If you notice that each time you check it, the 8 character ID code changes, there are two steps you should take: 1) Send us the code and don't turn off the computer until you have unlocked the program with the unlock code for that particular state of your computer, since it will usually change only upon restarting. (2) Check your computer thoroughly. This can be a sign of instability in your hardware or operating system.
We are human, and it has occurred that manufacturing has placed the wrong label on a CD and the customer has received the wrong CD. You can tell this if the title of the program you think you bought does not match the title on the blue title bar at the very top when the program is running. Let us know and we will replace.
If you are trying to install the CD on a Windows computer attached to a corporate network, one source of problems is that the administrator may have made it impossible for you to install your own software. There are two possible solutions: 1) Use it at home. (2) Copy the titleofyourprogram.exe file from the CD to your hard drive. Double click it to start.
The same procedure is a work-around for Windows Vista. As of this date, most of our installation programs do not work on Windows Vista, but our programs still do work. So by following step (2) above, you can install the training program without the official installation program.
If all else fails, we will offer you access to the same course on the e-learning site.

In our 5 user series, the first 10 of some of the initial runs accidentally used a test file for the utility that allows one to keep track of the names of the 5 users. Instead of a blank for a name, there is a "qqqq" entry. This should not affect the usability of the CD in any way, and if you need to keep track of User 1, just write down the name of User 1 somewhere.

The CD-ROM course text is cut off by the edges of the program window.
This can occur when your fonts are set to large. To fix this, right click on an empty area of your desktop and choose Properties. Then go to Appearance. Font size should be set to Normal. Then click OK. If that does not work, in the same dialogue box, on the tab Settings, try to adjust your screen size settings.

Printing certificates
Printing certificates from our CD ROMs is easy. Just press P on the certificate page that appears after successful final exam completion. Occasionally, a CD or a computer may not allow the pressing of P to work. You should then open Word or a graphics program, make the certificate window the active one, press Alt+Print Screen to copy the certificate, and then paste it into your program with Ctrl+V. You may then print it.
You may use the same procedure for courses on our website.

Getting a message on the CD that Internet Explorer can't download a file.
This is an irrelevant message that sometimes occurs when the user accidentally double clicks a link or opens and closes programs very quickly. Just close the window with that message and continue.

What if I want to use the CD I bought for many people at my company?
This is prohibited by the license. Contact sales@uohc.com and we can make you a discounted custom CD that will run on one computer and allow multiple users and multiple test results. We have multiuser CDs already available for some of our courses. See www.atlasbooks.com/uohc for the latest inventory.

Which courses come with nursing contact hours credit?
This list is constantly growing. In addition, we may certify certain courses upon request by a large organization. In some courses, the credit comes with the course. In others, the credit test is separate from the course and may be purchased on the e-learning site for a small fee. The credit test may only be taken if you have purchased and taken the course itself.

Accreditation is co-provided with ALLEGRA Learning Solutions, LLC, an accredited a provider of continuing education in nursing by the American Nurses Credentialing Center’s Commission on Accreditation. (Accreditation refers to recognition of continuing nursing education only and does not imply Commission on Accreditation approval or endorsement of any commercial product.) Provider is also approved by the California Board of Registered Nursing, Provider #CEP 14693, for the stated number of contact hours and by the California Board of Behavioral Science for the stated hours of continuing education credit for MFTs and/or LCSWs.

The list follows, with number of contact hours credit:

Abuse and Neglect in Healthcare Facilities--4
Age Specific Competence--2
Basic Critical Care--75
Bioterrorism Anthrax--3
Bioterrorism Botulinum--3
Bioterrorism Certificate Program--24
Bioterrorism Hemorrhagic Viruses--4
Bioterrorism Plague--3
Bioterrorism Radiation--5
Bioterrorism Smallpox--4
Bioterrorism Tularemia--2
Breast Cancer Assessment of Common Symptoms--3
Breast Cancer Risk and Screening--3
Cultural Diversity and Nursing--5
Customer and Patient Care--3
Customer Care in Healthcare Certificate Program--10
Diversity Management--3
ECG 2 Electrophysiology and the ECG--4
End of Life Care Issues--26
End of Life Care 1 Introduction--5
End of Life Care 2 Pain--5
End of Life Care 3 Ethical Issues--5
End of Life Care 4 Physiological Change--5
End of Life Care 5 Death, Dying, and Grief--3
End of Life Care 6 Hospice and Palliative Care--3
Handling Difficult People--2
Health Economics Managed Care--4
Health Economics Medical Technology--4
Healthcare Fraud and Abuse Introduction--3
HIPAA 1 Overview--4
HIPAA 2 Business Associates and Covered Entities--4
HIPAA 3A Privacy Uses and Disclosures--4
HIPAA Focused Training 1 Overview--4
HIPAA Focused Training 2 Business Associates and Covered Entities--4
HIPAA Focused Training 3A Privacy Uses and Disclosures--3
HIPAA Focused Training 4 Data and Computer Security--2
Infection Control in Healthcare Facilities--5
Influenza--4
Influenza for Clinical Staff--3
Medication Errors--5
Multidrug Resistant Tuberculosis--2
Nursing Skills Applying Restraints--1
Nursing Skills Breast Self Examination--4
OSHA Bloodborne Pathogens-5
OSHA Bloodborne Pathogens 1 Regulations--1
OSHA Bloodborne Pathogens 2 HIV--2
OSHA Bloodborne Pathogens 3 Hepatitis B--1
OSHA Bloodborne Pathogens 4 Hepatitis C--1
OSHA Medical Radiation Safety--5
OSHA Safe Lifting--3
OSHA Workplace Violence--5
Patient Rights--2
Provider Patient Relationships--2
Reorganizing for Customer and Patient Care--3
Restraints and Seclusion Regulations--3
Spirituality in Healthcare Certificate Program--34
(Characteristics of Spirituality--3
Spiritual Assessment and Care--3
Spiritual Care of the Dying--3
Spiritual Dimensions of Aging--3
Spirituality and the Grieving Process--2
Spirituality, Culture, and Health--4
Spirituality, Religion, and Children--3
Spirituality, Religion, and Health--2
Spiritually Healing Environments--3
Spiritual Rituals--2
The Healthcare Provider and the Spiritual Care Provider--3
Therapeutic Interventions for Healing--3)
Workplace Harassment--2