We have hundreds of healthcare courses designed to help organizations and individuals meet regulatory and JCAHO requirements or improve their performance. Some are on CD or in book form and can be purchased on our purchasing page links. We have hundreds more for the web. Click on Purchasing to browse our online course lists.

If you are interested in improving the quality of your practice or your organization, there is no better choice than Total Quality in Provider Practices--an innovative title that applies ideas of total quality management to healthcare. We recommend that small practices get the multiuser CD and train the whole staff. Larger organizations should use a web-based version.

Other titles especially relevant to improving the quality of care include:
-Basic Critical Care
-Customer and Patient Care
-Handling Difficult People
-Medication Errors
-Provider Patient Relationships
-Quality Assurance and Outcomes Introduction
-Reorganizing for Customer and Patient Care
The Customer Care in Healthcare Certificate Program is a package of Customer and Patient Care, Handling Difficult People, Provider Patient Relationships, and Reorganizing for Customer and Patient Care. These courses present a concept clearly and succinctly, and then provide you with questions that reinforce the concept and extend your thinking about it, sometimes with real cases. Customer Care is an important component of JCAHO requirements.

Titles particularly useful for regulatory requirements, particularly JCAHO, include:
-Abuse and Neglect in Healthcare Facilities
-Age Specific Competence
-End of Life Care series
-Healthcare Fraud and Abuse Introduction
-HIPAA series
-HIPAA Privacy Certificate Program
-HIPAA Privacy Compliance Planning
-HIPAA Regulatory Documents
-Infection Control in Healthcare Facilities
-Influenza
-Influenza for Clinical Staff
-Patient Rights
-Restraints and Seclusion Regulations (online only)
-And, of course, our OSHA series

Click here to buy the Healthcare/JCAHO Regulations Package.

Our Bioterrorism series includes information geared to the JCAHO emergency planning requirements. Bioterrorism Radiation includes a lot of general information on disaster planning.

Our online-only Nursing Skills series includes many topics appropriate for JCAHO training and address many important fundamental and advanced skills for all healthcare providers. They can be purchased individually or as a package.