A small selection of our authors and consultants...

Gary Bazalo

Gary Bazalo is a distinguished consultant to pharmaceutical companies in the specialties of pricing and managed care. He managed areas of marketing, strategic planning, managed care relations, and operations for Sandoz for 20 years. He has published many articles and given seminars. He holds an MBA and an MS in physics.

George Marcus

George Marcus is a specialist in reproductive biology. He received his PhD. at the University of Toronto, and then worked at the Weizman Institute, Johns Hopkins, and Harvard, before returning to Canada to do research in government programs on gene cloning applications in agriculture.

Ben Kest

Ben Kest is a psychobiologist who received his PhD. from City University of New York. He did post-doctoral training at the UCLA Neuropsychiatric Institute and Cornell University Medical College. He is an Assistant Professor at the College of Staten Island. He has lectured and published extensively in the fields of neuropharmacology and opiate analgesia.

Egon Mittleman

Egon Mittelman is a former law professor at University of California at Irvine, with degrees in law and business, who has practiced law and advised corporations in Beverly Hills and abroad for 30 years. He was admitted to practice before the US Supreme Court. He has practiced law in Europe and the Middle East, is fluent in German, and organized a trade show in Austria. He will be teaching the courses on workplace issues and doing business in Germany.

Murray Feshbach

Professor Feshbach is retiring this year from Georgetown University, where he was Research Professor of Demography, to join the Woodrow Wilson International Center. He previously was Chief of the USSR Branch of the US Census Bureau and Sovietologist-in-Residence in the Office of the Secretary General of NATO. He is a member of numerous societies, a fellow at the Kennan Institute for Advanced Russian Studies, and received a Silver Medal from the US Dept. of Commerce. He is the author of several books and more than a hundred articles on health in the Soviet Union. Senator Bill Bradley said, "Murray Feshbach is a national resource in two nations: in the US for his knowledge of the Soviet Union, and in the Soviet Union for his accurate reading of the Soviet reality." The prime minister of Estonia wrote in 1992, "I wish there were more men like you in the West who would take the trouble of doing such research in this part of the world."

Sheri Dorsam

Sheri Dorsam is a post-doctoral fellow doing genetics research at the University of California at San Francisco. She obtained her Ph.D. from Virginia Commonwealth University. She is getting a certificate in business administration from University of California at Berkeley. She loves teaching and has done volunteer teaching work outside of her academic responsibilities. She has published in journals such as International Immunology and The Journal of Bacteriology.

Benjamin Gross

Benjamin Gross received an M.S. in engineering with a specialty in biomedical instrumentation while working for Hughes Aircraft. He then obtained an M.D. from the Medical College of Wisconsin before specializing in Neurology. He is a diplomate of the American Board of Neurology and Psychiatry and specializes in neurodiagnostic studies. He does clinical work in many Los Angeles hospitals such as Cedars-Sinai.

Iris Brooks

Iris Brooks is an Educational Consultant specializing in breakthrough accelerated learning techniques. Her first interactive book for children will be published this year. She has a BA in Education and an MS in Special Education from New York University and has taught for twenty years. Her background is not limited to academics; her extensive acting experience includes playing one of the characters on Sesame Street. Her humorous and fresh approach made her a featured guest on KCAL TV. She will specialize with us on projects with teaching children and young adults about healthcare and medical devices.

Anthony M. Luttrell

Anthony Mark Luttrell currently works as an independent consultant to the pharmaceutical and medical device industries. He specializes in Operations Management and Quality Systems for active pharmaceutical ingredients, finished pharmaceuticals, medical devices, and biological products.  He has extensive experience in all aspects of manufacturing, validation, Quality Control, and Quality Assurance in a GMP environment.  He has over twenty years experience in the pharmaceutical, biopharmaceutical, and medical device industries.  Mr. Luttrell has held numerous positions in industry, from the laboratory bench to executive management.  He has worked for Warner-Lambert, Baxter Healthcare, Solvay, and others.  Mr. Luttrell has a BA in Biology from Spring Arbor College, an MBA from Oakland University, and advanced management training from the University of Minnesota.

Bruce Gordon

Bruce Gordon is an experienced freelance writer with a B.A. in Economics from UCLA. He has done technical writing, stand-up comedy writing, and screenplay writing. He works with us on course writing and production.

INSTRUCTORS CONTRIBUTING CONTENT

Chris T. Allen

Chris Allen received his Ph.D. from Ohio State University and currently teaches at the University of Cincinnati where he holds the distinguished title of the "Arthur Beerman Professor of Marketing." A member of the editorial boards for Journal of Advertising, Journal of Marketing and Journal of Consumer Research, Professor Allen has been a frequent reviewer for programs such as the JCR Ferber Award and the ACR/Sheth and AMA Dissertation Competitions.
Professor Allen has conducted research examining the influence of effect and emotion in decision making and persuasion, and diverse questions about effective mass communication. Reports of this study have appeared in several advertising and marketing journals such as the Journal of Advertising, Journal of Marketing and Journal of Consumer Research. His current research and teaching interests include prerequisites for robust implementation of a market orientation and managing creativity and innovation.

Christopher F. Achua

Dr. Christopher F. Achua is Associate Professor and Chair of the Department of Business and Economics at the University of Virginia's College at Wise. He is a professor of management who has been teaching leadership and other management courses for over 10 years. Chris is also the director of the Small Business Institute at his university, a program that focuses on developing leadership and entrepreneurship skills among graduating seniors as part of their seminar experience. 
Chris has had an active scholarship record of presenting papers at regional and national conferences. He is consultant to a variety of for-profit and not-for-profit organizations. He has served and continues to serve on several boards and currently chairs the Mountain Empire Regional Business Incubator Board of Directors. Chris received his undergraduate degree in business administration and accounting from the University of Sioux Falls, South Dakota; his MBA from the University of South Dakota; and his doctorate from the United States International University in San Diego, California.

David R. Anderson is Professor of Quantitative Analysis in the College of Business Administration at the University of Cincinnati. Born in Grand Forks, North Dakota, he earned his B.S., M.S., and Ph.D. degrees from Purdue University. Professor Anderson has served as Associate Dean of the College of Business Administration. In addition, he was the coordinator of the College's first Executive Program. At the University of Cincinnati, Professor Anderson has taught introductory statistics for business students as well as graduate level courses in regression analysis, multivariate analysis, and management science. He has also taught statistical courses at the Department of Labor in Washington D.C. He has been honored with nominations and awards for excellence in teaching and excellence in service to student organizations.

Professor Anderson has co-authored six textbooks in the areas of statistics, management science, linear programming, and production and operations management. He is an active consultant in the field of sampling and statistical methods.

Roger Arnold is Professor of Economics at California State University San Marcos. He earned a B.S. in Economics in 1974 from the University of Birmingham in England. He received an M.A. in 1976 and his Ph.D. in 1979 from Virginia Polytechnic Institute and State University. Arnold's fields of specialization include general microeconomic theory and monetary theory. He has been a member of the economics faculty at California State University Northridge, University of Oklahoma, Hillsdale College, University of Nevada Las Vegas, and California State University San Marcos.

He was chair of the Economics Department for two years at University of Nevada Las Vegas and for seven years at California State University San Marcos. During his tenure at UNLV he was regularly one of the top five finalists for the teacher of the year award (in the College of Business and Economics); in 1987, he was the recipient of the best researcher of the year award.

He has written numerous academic articles, hundreds of newspaper columns on economics, and been a regular guest on talk radio to discuss the state of the economy. He is the author of two textbooks, Economics In Our Times 2e and Economics 5e.

RAY AUGUST holds a J.D. from the University of Texas at Austin, an LL.M in international law from the University of Cambridge, and a Ph.D in legal history from the University of Idaho. He is a professor of business law and coordinator of the business law program for the School of Accounting, Information Systems and Business Law at Washington State University. His course make extensive use of online materials and feature animated online lectures that students watch over the Internet. He is the webmaster for the International Law Section of the Academy of Legal Studies in Business. He is the author of books on international business law and public international law and articles on comparative law, legal history, and intellectual property law.

Benjamin F. Banahan III, Ph.D., is a Research Professor and Coordinator of the Pharmaceutical Marketing and Management Research Program in the Research Institute of Pharmaceutical Sciences and Professor of Pharmacy Administration in the School of Pharmacy at the University of Mississippi. He received a B.S. in Psychology from Louisiana State University and a M.S. and Ph.D. in Health Care Administration from the University of Mississippi. Prior to assuming his current position at the University of Mississippi, Dr. Banahan was on the faculty at the School of Primary Medical Care at the University of Alabama in Huntsville.

Dr. Banahan has authored or coauthored more than 70 publications appearing in professional journals and magazines. He has also been an author on more than 160 peer-reviewed and invited papers presented at professional association and scientific meetings. Dr. Banahan is very active in continuing education activities, conducting numerous seminars and workshops each year for health care professionals and/or marketing research practitioners working in the pharmaceutical industry. He is actively involved in conducting primary research. His major research interests include generic substitution, therapeutic recommendations and interchange, managed care formulary trends, and pharmaceutical pricing.

James R. Evans is Professor of Quantitative Analysis and Operations Management, and Director of the Total Quality Management Center in the College of Business Administration at the University of Cincinnati. He received BSIE and MSIE degrees from Purdue, and a Ph.D. in Industrial and Systems Engineering at the Georgia Institute of Technology. A past President of the Decision Sciences Institute, Professor Evans served as an Examiner and Senior Examiner for the Malcolm Baldrige National Quality Award from 1994 through 1999, and Alumni Examiner in 2000. He has also been a judge for the Ohio Manufacturer's Association Case Studies in Team Excellence Competition since 1996.

Professor Ferrera is presently a research fellow at the Center for Business Ethics at Bentley College. He served as the chair of the Law Department at Bentley College for 17 years. He is also the past president of North Atlantic Regional Business Law Association and a former editor-in-chief of the North Atlantic Regional Business Law Review. His course in Cyberlaw was the first to be offered in business schools in the nation. He is also a legal consultant to professional organizations and business corporations. A nationally recognized teacher and author, Professor Ferrera has led Bentley College's effort to develop a national-model law curriculum incorporating the intersection of business law and information technology. He also has interests in cyberethics. He has been published in the American Journal of Jurisprudence, Pepperdine Law Review, American Business Law Journal, Cleveland State Law Review, Journal of Legal Studies Education, and Marquette Law Review and co-author of Business Law: Text and Cases and The Legal Environment of Business. In March 1999, he was appointed to the Gregory H. Adamian Professorship in Law, a newly established endowed chair. In August 1997, he received the Charles M. Hewitt Excellence in Teaching Award from the Academy of Legal Studies in Business. The Academy of Legal Studies in Business honored him as recipient of the Ralph C. Hoeber Award, following publication of and article he wrote in the Journal of Legal Studies Education. At Bentley College, he has received the Adamian Award for Teaching Excellence, the Bentley Innovation in Teaching Award, and has been recognized as the Scholar of the Year. He is also a member of the Massachusetts and Federal Bars.

Gregory Frazier

Greg Frazier is an Assistant Professor of Production and Operations Management in the Department of Information Systems and Management Sciences at The University of Texas at Arlington. He is an APICS Certified Fellow in Production and Inventory Management (CFPIM) and has served as Faculty Fellow at The Boeing Company. Dr. Frazier received a BS in mechanical engineering and an MBA from Texas A&M University. His Ph.D. in production and operation management is also from Texas A&M, where Norman Gaither chaired his dissertation committee. Dr. Frazier's long association with Norman Gaither has resulted in co-authored publications in several journals, including Journal of Operations Management, and Production and Inventory Management Journal. He has also published in journals such as International Journal of Production Economics, Journal of Productivity Analysis, and Business Horizons.

Norman Gaither

Norman Gaither is Professor Emeritus of Business Analysis and Research at Texas A&M University. He received his Ph.D. and M.B.A. from the University of Oklahoma and his B.S.I.E. from Oklahoma State University. Prior to teaching, Professor Gaither worked at Olin Corporation, where he held the positions of chief industrial engineer, plant manager, and director of a multiplant operation, and at B.F. Goodrich Company as senior industrial engineer. Professor Gaither's writings on a wide range of OPERATIONS MANAGEMENT topics have appeared in Management Science, Decision Sciences, International Journal of Production Research, Journal of Production and Inventory Management, Academy of Management Journal, Academy of Management Review, Simulation, Journal of Purchasing and Materials Management, Journal of Operations Management, IIE Transactions, Journal of Cost Analysis, and International Journal of Operations and Production Management. He serves on the editorial boards of the Journal of Production and Inventory Management, the journal of the American Production and Inventory Control Society (APICS), the International Journal of Production Research, Operations Management, the journal of the Production and Operations Management Society (POMS), and the Journal of Operations Management, the journal of the Operations Management Association (OMS). He is an AACSB Federal Faculty Fellow. Professor Gaither remains active in the affairs of Operations management in government and industry and in several professional societies.

Roger Gates

Roger Gates is President and CEO of an Arlington, Texas marketing research firm, DSS Research, which employs over 100 people and maintains a client list of the nation's leading healthcare and high technology firms. Formerly a professor at the University of Texas at Arlington, Gates holds a PhD from the University of Florida and has written over 100 journal articles and technical papers for such leading publications as the Journal of Marketing Research, the Journal of Data Collection, Applied Marketing Research, the Journal of Business Research, the Journal of Advertising Research, the Journal of Business Communication, and the Journal of Healthcare Marketing among others.

Charles H. Gibson

Charles Gibson is a certified public accountant who practiced with a big six accounting firm for four years and has had more than twenty-five years of teaching experience. His teaching experience encompasses a variety of accounting courses, including financial, managerial, tax, cost, and financial analysis. He is currently teaching at the University of Toledo. Dr. Gibson has written more than sixty articles in such journals as the Journal of Accountancy, Accounting Horizons, Journal of Commercial Bank Lending, CPA Journal, Ohio CPA, Management Accounting, Risk Management, Taxation for Accountants, Advanced Management Journal, Taxation for Lawyers, California Management Review, and Journal of Small Business Management. He is a co-author of the Financial Executives Research Foundation Study entitled "Discounting in Financial Accounting and Reporting." Professor Gibson is a member of the American Accounting Association, American Institute of Certified Public Accountants, Ohio Society of Certified Public Accountants, Institute of Internal Auditors, and Financial Executives Institute. He has been particularly active in the American Accounting Association and the Ohio Society of Certified Public Accountants.

Joseph F. Hair, Jr.

Joseph Hair is Alvin C. Copeland Endowed Chair of Franchising and Director, Entrepreneurship Institute Louisiana State University. Previously, Hair held the Phil B. Hardin Chair of Marketing at the University of Mississippi. He has taught graduate and undergraduate marketing and marketing research courses. Hair has authored 27 books, monographs, and cases over 60 articles in scholarly journals. He also has participated on many university committees and has chaired numerous departmental task forces. He serves on the editorial review boards of several journals. He is member of the American Marketing Association, Academy of Marketing Science, Southern Marketing Association, and Southwestern Marketing Association Hair holds a bachelor's degree in economics, a master's degree in marketing, and a doctorate in marketing, all from the University of Florida. He also serves a marketing consultant to businesses in a variety of industries, ranging from food and retailing to financial services, health care, electronics, and the U.S. Departments of Agriculture and Interior.

Robert B. Handfield

Robert B. Handfield is the Bank of America Distinguished University Professor of Supply Chain Management in the College of Management at North Carolina State University. He is also the Director of the Supply Chain Resource Consortium at NCSU. His research focuses on field research with firms deploying supply chain management strategies, supplier development, and B2B e-commerce. He is Editor of the Journal of Operations Management and Area Editor (Supply Chain Management) for Decision Sciences. He ahs served in consulting and executive education roles for more than a dozen Fortune 500 companies.

Ward Hanson

Stanford Graduate School of Business alumni lead a high percentage of the most successful companies on the Internet. Many of these innovators have taken or participated in the Internet marketing course first created by Professor Hanson during 1996, and taught repeatedly since then. This course forms the basis for this text. Professor Hanson is a core faculty member of the Stanford Computer Industry Project, a lecturer at the Stanford Graduate School of Business, and Director of the Stanford Internet Marketing Project. He has taught, researched, and published on Internet marketing, new product competition, technology marketing, product line pricing, and bundling strategies. He has also taught special seminars, industry forums, and executive education about business uses of the Internet in the U.S., Europe, and Asia. 
Prior to joining Stanford he was an assistant professor of Marketing and Business Economics at the University of Chicago Graduate School of Business and the Krannert Graduate School of Management at Purdue University. He has a Ph.D. in Economics from Stanford University and a Bachelor of Arts from the University of Wisconsin. Professor Hanson has served as a consultant, expert witness, and advisory board member to companies regarding Internet marketing, marketing strategy, pricing, and competitive strategy. When Internet time permits, he enjoys travel, golf, and cycling.

Don Hellriegel

James W. Henderson

James W. Henderson (Ph.D., Southern Methodist University) is Ben H. Williams Professor of Economics at Baylor University. He is a specialist in health economics and labor economics and teaches courses in both areas. Before joining the Baylor faculty, he served as Vice President of Finance and Management at the Dallas Minority Business Center.
Professor Henderson's economic research has appeared in a variety of professional journals including Health Care Financing Review, the Journal of Development Economics, Economics of Education Review, and Research on Economic Inequality. He has also has lectured in the United Kingdom, South Africa, Mexico, and the Ukraine.

Dr. Raymond L. Hilgert currently is Professor of Management and Industrial Relations at the Olin School of Business of Washington University. He graduated from Westminster College, Fulton, Missouri, with a Bachelor of Arts Degree, and received his Master’s and Doctor’s degrees from Washington University. His business experience includes management positions at Southwestern Bell Telephone Company and a market research position with an advertising company. Dr. Hilgert has taught at Washington University for over 35 years, and he has served as an Assistant Dean and Director of Management Development Programs. He has published some 90 articles in management, business, and academic journals and has co-authored five books on human resources management, supervision, and collective bargaining, three of which are in their fifth, eighth, and ninth editions.

Dr. Hilgert is a member of the Academy of Management, the Industrial Relations Research Association, the Society for Human Resource Management, the American Compensation Association, and the American Management Association. He has participated in or directed numerous management, supervisory, and business ethics programs and seminars. Dr. Hilgert is an arbitrator certified by the Federal Mediation and Conciliation Service, and he has decided over 550 grievance-arbitration cases. Dr. Hilgert holds the Senior Professional in Human Resources (SPHR) accreditation from the Personnel Accreditation Institute. He has received a number of teaching awards from students at Washington University.

Michael A. Hitt is a Professor of Management and holds the Weatherup/Overby Chair in Executive Leadership. He received his Ph.D. from the University of Colorado. He has authored or coauthored several books and book chapters and numerous journal articles in such journals as the Academy of Management Journal, Academy of Management Review, Strategic Management Journal, Organization Studies, Journal of Management Studies and Journal of Management, among others. His recent publications include three books, Downscoping: How to Tame the Diversified Firm (Oxford University Press), Strategic Management: Competitiveness and Globalization (South-Western) and Creating Value Through Mergers and Acquisitions (Oxford University Press). He has served on the editorial review boards of multiple journals including the Academy of Management Journal, Academy of Management Executive, Journal of Applied Psychology, Journal of World Business and Journal of Applied Behavioral Sciences. Furthermore, he has served as Consulting Editor (1988-90) and Editor (1991-1993) of the Academy of Management Journal. He was Co-Editor of a 1995 special issue for the Strategic Management Journal on Technological Transformation and the New Competitive Landscape and is a Consulting Editor of a series of graduate level books on strategic management for Southwestern Publishing Co. He is the Past President of the Academy of Management, a 10,000 member international organization dedicated to the advancement of management knowledge and practice. Following Michael Porter (1994) and C.K. Prahalad (1995), he received the 1996 Award for Outstanding Academic Contributions to Competitiveness from the American Society for Competitiveness. He is a Fellow in the Academy of Management.

Robert E. Hoskisson is the Rath Chair in Strategic Management at the Michael F. Price College of Business. He received his Ph.D from the University of California, Irvine. He teaches courses in strategic management at graduate and undergraduate levels. His research focuses on topics in technology strategy, international and product diversification, corporate restructuring, corporate governance and strategic alliances, especially in the international arena. He is currently on the Board of Governors of the Academy of Management. He has served on the editorial review board of the Academy of Management Journal, including one term as Consulting Editor. He also has served on the boards of the Strategic Management Journal, Organization Science and Journal of Management. His publications have appeared in journals such as the Academy of Management Journal, Strategic Management Journal, Academy of Management Review, Academy of Management Executive, Journal of Management and California Management Review. He has co-authored several books, including Downscoping: How to Tame the Diversified Firm (1994, Oxford University Press) and Strategic Management: Competitiveness and Globalization.

David Hughes taught sales management at the Wharton School, Cornell University, and the University of North Carolina at Chapel Hill where he was the Burlington Industries Professor of Business. He was a visiting professor at UC Berkeley, Harvard, and Louvain (Belgium). He has been a visiting lecturer at Universities in Lancaster and Manchester, England; Vienna; and Argentina. He holds a Ph.D. from the University of Pennsylvania, an MBA from the Wharton School, and a BS from Drexel University. His more than 75 articles have appeared in the Journal of Marketing, the Journal of Marketing Research, the Journal of Business, Behavioral Sciences, the Journal of Public Economics, the Journal of Advertising Research, the Journal of Product Innovation and Management, The Executive, the Harvard Business Review, and proceedings of the American Marketing Association and the Association for Consumer Research. He has published seven books on marketing management, marketing research, and sales management. He developed computer and video technology to test television commercials. His unique telephone response system was seen on CNN during the 1992 presidential debates. In 1985 he founded Decision Labs, Ltd., which provides real time response research and conducts creative problem solving sessions.

His non-academic experience includes service in the Navy (chief engineer and senior watch officer underway and in port, DE 685) and a senior sales representative with Burroughs Corporation. He is a member of the American Marketing Association, The Creative Educational Foundation, the Innovation Network, and he is listed in Who's Who.

In his spare time he sails on the Chesapeake; the rivers, lakes and coast of North Carolina; and both coasts of Florida. His community service is as a search and rescue volunteer.

R. Duane Ireland

Dr. R. Duane Ireland is the W. David Robbins Chair of the Department of Management Systems at the University of Richmond. Interested in research questions related to both the entrepreneurship and strategic management disciplines, Duane's work has been published in an array of journals. Journals in which his research appears include Academy of Management Journal, Administrative Science Quarterly, Strategic Management Journal, Academy of Management Executive, Journal of Management, Journal of Management Studies, Decision Sciences, Human Relations, Enterepreneurship: Theory & Practice, Business Horizons, British Journal of Management, Journal of Small Business Management, and American Journal of Small Business. Duane has also served in various editorial capacities. He has been or is serving as a member of the Editorial Review Boards for Academy of Management Review, Academy of Management Journal, Academy of Management Executive, Journal of Management, and Entrepreneurship: Theory & Practice. Additionally, he previously completed terms as an Associate Editor for Academy of Management Executive and as Consulting Editor for Entrepreneurship: Theory & Practice. He is the co-author of 7 books, including Strategic Management: Competitiveness and Globalization.

John H. Jackson

Dr. John H. Jackson currently Professor of Management at the University of Wyoming. Born in Alaska, he received his B.B.A. and M.B.A . from Texas Tech University. Then he worked in the telecommunications industry in human resources management for several years. After leaving that industry, he completed his doctoral studies at the University of Colorado and received his Ph.D. in Management and Organization Behavior.

During his academic career Dr. Jackson has authored four other college texts and over 50 articles and papers, including ones appearing in Academy of Management Review, Journal of Management, Human Resources Management, and Human Resources Planning. Also, he has consulted widely with a variety of organizations. During the past several years Dr. Jackson has served as an expert witness in a number of HR-related cases

At the University of Wyoming he served two terms as Department Head in the Department of Management and Marketing. Dr. Jackson has received teaching awards at Wyoming and was one of the early developers and instructors on two-way interactive education via television in the State. In addition, he designed one of the first classes in the nation on Business Environment and Natural Resources. In addition to teaching, Dr. Jackson is president of Silverwood Ranches, Inc., a small ranch in the Wyoming mountains.

Subhash Jain

Subhash Jain is Professor of Marketing in the School of Busines Administration at University of Connecticut. Dr. Jain received his Masters of Business Administration and Ph.D. from the University of Oregon, and undergraduate work at University of Rajasthan, India and Standford Univerisity. He specializes in Global Marketing and Market Planning and Strategy. Currently Dr. Jain is Executive Director for International Business Programs, University of Connecticut; he is a member of American Marketing Association, Academy of Marketing Science and Academy of International Business, Planning Forum.

Dr. Jain is a consultant to corporations including NCR, Heinkein, Mead, and UTC and Inernational Institutions such as GATT and World Bank. He has authored seven books, about one hundred papers and is listed in Who's Who in Consulting; Men of Achievement and International Scholars Directory; American Men and Women of Science.

Charles W. Lamb, Jr.

Charles Lamb is the M.J. Neeley Professor of Marketing, M.J. Neeley School of Business, Texas Christian University. He served as chair of the TCU marketing department from 1982 to 1988. Lamb has authored or co-authored more than a dozen books and anthologies on marketing topics and over 100 articles that have appeared in academic journals and conference proceedings. He is vice president for publications for the Academy of Marketing Science, a member of the American Marketing Association Education Council, a member of the board of directors of American Association for Advances in Health Care Research, and a past president of the Southwestern Marketing Association. Lamb earned an associate degree in business administration from Sinclair Community College, a bachelor's degree from Miami University, an MBA from Wright State University, and a doctorate from Kent State University. He previously served as assistant and associate professor of marketing at Texas A&M University.

William R. Lasher

Prior to entering full-time academics, William R. Lasher worked for Texas Instruments, Harris Corporation, and Pacific Telesis. He has held positions as a planner, a controller, and a subsidiary CFO. While working in industry he served as an adjunct professor at the University of Dallas, the University of Texas at Dallas, and Golden Gate University in San Francisco. He moved into education full time in 1988 by joining the faculty at Nichols College. He has a BS and an MBA from Columbia University, received his PhD from Southern Methodist University, and is a certified public accountant. He has also published books on business planning, franchising, and the strategic management of small firms.

Dr. Edwin C. Leonard, Jr., is Professor of Business Administration at Indiana University Purdue University Fort Wayne. He received his Bachelor’s, Master’s, and Doctor’s degrees from Purdue University. Since joining the faculty some 35 years ago, he has held a variety of faculty and administrative positions, including serving as chair of the Management and Marketing Department in the School of Business and Management Sciences. Dr. Leonard has designed and conducted workshops and seminars for thousands of supervisors and managers. These programs often are customized to meet specific organizational needs. Dr. Leonard currently serves as academic advisor and coordinator of Do-it-Best Corp’s Retail Management Training Course; this comprehensive program is for management personnel of one of the nation’s largest hardware and building materials retailers. Dr. Leonard additionally is associated with a major full-service training and consulting firm.

Dr. Leonard’s primary research interests are in the areas of employee involvement, teaming, organizational climate and leadership, human resource management interventions, and case development. He has published in a variety of academic and professional journals, instructional supplement manuals, and proceedings. His professional memberships include the American Evaluation Association, the Midwest Society for Human Resources/Industrial Relations, the Society for Case Research (SCR), and the Organizational Behavior Teaching Society.

Dr. Leonard was the recipient of the National University Continuing Education Association’s Service Award for Continuing Education for the Professions, and he received the Award of Teaching Excellence from the Indiana University School of Continuing Studies. Dr. Leonard has received several "best paper" and "distinguished case" awards from various organizations.

Dr. Lichtenstein is a Professor of Law and Chairperson of the Law Department at Bentley College. An attorney and past president of the North Atlantic Region of the American Business Law Association Professor Lichtenstein has published papers involving product liability, administrative law, affirmative action, and the rights of the elderly. He is also a legal consultant to area businesses, organizations, and individuals. Professor Lichtenstein has focused his research in Product liability, administrative law, affirmative action, and the rights of the elderly. His published articles include "Implementing A Cyberlaw Course Into A Business Law Curriculum" (1999) (Co-authored with Gerald Ferrera, Bentley College) (Submitted to The Journal Of Legal Studies Education); "Airbags Product Liability: State Common Law Tort Claims Are Not Automatically Preempted By Federal Legislation", 45 Cleveland State Law Review 1 (1997) (Lead Article) (Co-authored with Gerald Ferrera, Bentley College); "A Discussion of the Silicone Gel-Filled Breats Implant Controversy", 12 The Review of Litigation (University of Texas School of Law) 206 (1992) (cited in 9 Yale Law Journal of Law and Feminism 157 and in other articles); City of Richmond v. J.A. Croson Company: "A Discussion of Its Impact on Affirmative Action Programs", 23 North Atlantic Business Law Review 79 (1990) (Co-authored with Margo Reder, Bentley College). Dr. Lichtenstein is the recipient of seven grants from the Attorney General's Office, Commonwealth of Massachusetts, Consumer Protection/Anti-Trust Division, for the Bentley Consumer Action Line (BCAL) where students mediate Consumer complaints against area businesses.

William M. Lindsay

William M. Lindsay is a Professor of Management at Northern Kentucky University. Professor Lindsay’s teaching experience includes total quality management, operations management, organizational theory and development, and distance education. He received a BSIE degree from Georgia Institute of Technology, an MS in Engineering from the University of Cincinnati, and an MBA and Ph.D from Georgia State University. Professor Lindsay served as an Examiner for the Malcolm Baldrige National Quality Award in 1999 and 2000.

Robert N. Lussier

Robert N. Lussier is a professor of management at Springfield College and has taught management for more than 25 years. He has developed some innovative and widely copied methods for applying concepts and developing skills that can be used in one's personal and professional life. He is also the director of Israel Programs and goes twice a year to visit the Branch and to teach courses. Other international experience includes Namibia and South Africa. Dr. Lussier is a prolific writer, with over 150 publications to his credit. His articles have been published in the Academy of Entrepreneurship Journal, Business Horizons, Business Journal, Entrepreneurial Executive, Journal of Business & Entrepreneurship, Journal of Business Strategies, Journal of Small Business Management, Journal of Small Business Strategy, SAM Advanced Management Journal, and others. When not writing, he consults with a wide array of commercial and nonprofit organizations, including Baystate Medical Center, Coca-Cola, Friendly Ice Cream, Institute of Financial Education, Mead, Monsanto, Smith &Wesson, the Social Security Administration, the Visiting Nurses Association, and various YMCAs. Dr. Lussier holds a bachelor of science in business administration from Salem State College, two master's degrees in business and education from Suffolk University, and a doctorate in management from the University of New Haven.

Robert Mathis

Dr. Robert Mathis is Professor of Management at the University of Nebraska at Omaha (UNO). Born and raised in Texas, he received a B.B.A. and M.B.A. from Texas Tech University and a Ph.D. in management from the University of Colorado. At UNO he has received the University's "Excellence in Teaching" award.

Dr. Mathis has co-authored several books and has published numerous articles covering a variety of topics over the last 25 years. On the professional level, Dr. Mathis has held numerous national offices in the Society for Human Resource Management and in other professional organizations, including the Academy of Management. He also has served as President of the Human Resource Certification Institute (HRCI) and is certified as a Senior Professional in Human Resources (SPHR) by HRCI.

He has had extensive consulting experiences with both large and small organizations in a variety of areas. Firms assisted have been in telecommunications, telemarketing, financial, manufacturing, retail, health-care, and utility industries. He has extensive specialized consulting experience in establishing or revising compensation plans for small and medium-sized firms. Internationally, Dr. Mathis has consulting and training experience with organizations in Australia, Lithuania, Romania, Moldova, and Taiwan.

Carl McDaniel 

Carl McDaniel is a professor of marketing at the University of Texas - Arlington, where he has been chairman of the marketing department since 1976. He has been an instructor for more than 20 years and is the recipient of several awards for outstanding teaching. McDaniel has also been a district sales manager for Southwestern Bell Telephone Company. Currently, he serves as a board member of the North Texas Higher Education Authority. In addition to Marketing, McDaniel also has co-authored numerous textbooks in marketing and business. McDaniel's research has appeared in such publications as the Journal of Marketing Research, Journal of the Academy of Marketing Science, and California Management Review. McDaniel is a member of the American Marketing Association, Academy of Marketing Science, Southern Marketing Association, Southwestern Marketing Association, and Western Marketing Association. Besides his academic experience, McDaniel has business experience as the co-owner of a marketing research firm. During the winter and spring of 1995, McDaniel served as Senior Consultant to the International Trade Center (ITC), Geneva, Switzerland. The ITC's mission is the help developing nations increase their exports. He has a bachelor's degree from the University of Arkansas and his master's degree and doctorate from Arizona State University.

Daryl McKee

Dr. McKee is associate professor of marketing at Louisiana State University, where he teaches in the MBA and Executive MBA programs. He earned his Ph.D. in marketing from Texas A&M University, his Masters of Business Administration from Louisiana Tech University, and his B.S. in economics from the University of Texas at Austin.

His research interest is customer-focused marketing systems. This includes organizational-level marketing issues (especially marketing cultures and information technology-based marketing strategies like sales force automation), employee-level customer orientation, and customer involvement in firms (especially the development of "exchange communities," factors that affect customer feedback to organizations, and factors that affect customer engagement with an organization).

The results of his research have been published in the Journal of Marketing, the Journal of the Marketing Research Society, the Journal of Personal Selling and Sales Management, the Journal of the Academy of Marketing Science, the Journal of Macromarketing, Journal of Health Care Marketing, Economic Development Review, and other professional and academic journals. He has served on the editorial review board of the Journal of the Academy of Marketing Science from 1991 to the present, and serves as an ad hoc reviewer for several other publications.

He has also worked with a number of businesses and nonprofit organizations on marketing strategy and research. His clients have included health care organizations (e.g., Ochsner Clinic), governmental service organizations (e.g., the Louisiana Department of Revenue), economic development organizations (e.g., Northwest Mississippi Delta, Southwest Mississippi, Upstate Region of South Carolina, and state and local agencies), and others.

Robert M. Monczka

Robert M. Monczka is a Distinguished Professor in the Department of Supply Chain Management at Arizona State University, Professor Emeritus at Michigan State University, and Director of Project 10X in the Center for Advanced Purchasing Studies (CAPS). Project 10X is designed to create a rolling five-to-ten-year vision of strategies and best practices, and is committed to increasing performance by a magnitude of ten times. Outside of the academic arena, his career consists of consulting and research with more than 150 international organizations.

Robert P. Navarro

Robert P. Navarro, PharmD, is President of Navarro Pharma LLC, a pharmacy benefits consulting enterprise that offers services to the health care and pharmaceutical industries. He has been Vice President of Pharmacy & Therapeutics at Express Scripts/ValueRx, and also Managing Director of Health Services Research at Practice Patterns Science, a health informatics subsidiary of Express Scripts/ValueRx. Practicing in managed care environments for fifteen years, Dr. Navarro has also held positions at United HealthCare, Diversified Pharmaceutical Services, and Health Net of California. He is Editor of the Pharmacy Practice Department of Managed Care Interface and is a co-founder and first president of the Academy of Managed Care Pharmacy. In addition, Dr. Navarro writes and speaks nationally and internationally on managed pharmacy benefits.

Thomas C. O'Guinn

Thomas O'Guinn received his Ph.D. in Communications and his M.A. and B.S. in Mass Communications from the University of Texas in Austin. Today, he holds several positions at the Institute of Communications Research University of Illinois at Urbana-Champaign. These include Professor of Advertising and Professor of Business Administration, Research Professor, and Assistant Director of Consumer Communications Studies.
Serving as a reviewer for over 20 leading scholarly journals, Professor O'Guinn has also authored several articles in such publications as Advances in Consumer Research, Journal of Advertising, Journal of Consumer Research, Journal of Consumer Policy, Journalism Quarterly, and Psychology and Marketing. His areas of interest include consumer behavior and its relationship to the mass media, with an emphasis on the sociological aspects of this relationship.

Dr. Reder graduated from the University of Massachusetts (B.A.); the London School of Economics and Political Science (Dipl.); and Suffolk University Law School (J.D.). She has served as a professor of law, a research associate at Bentley College, a prosecutor, and counsel for a start-up business Venture. She has served as President of the North Atlantic Business Law Association, and is currently on its Executive Committee. Ms. Reder is a frequent contributor to legal texts, and has published numerous law review articles and the recipient of many publication awards. She is widely cited in the areas of civil rights in employment, arbitration, securities, punitive damages, and international law. Ms. Reder is a member of the Massachusetts and Federal Bars.  

William T. Schiano is an Assistant Professor and Chair of the MIS department at Bentley College. He developed and taught two graduate IS course, Information Technology Management and Policy and Electronic Commerce in the Global Economy, and has written numerous articles, papers, and Harvard Business School cases. He is a VanDuyne Scholar from the Williams College Department of Economics , with other honors and awards that include Participant in the 1995 Ernst & Young Foundation ICIS Doctoral Consortium and a Harvard University Fellowship.

Richard J. Semenik

Richard J. Semenik received his Ph.D. in Marketing from Ohio State University. He currently is Professor of Marketing at the David Eccles School of Business and Chair of the Marketing Department. A former Associate Dean for Research, Professor Semenik was honored as the Royal L. Garff Research Scholar in 1991 and was similarly honored as the Joseph Rosenblatt Faculty Teaching Scholar from 1995 to 1997.
Professor Semenik has traveled extensively and has held positions as Visiting Professor, Visiting Scholar and Visiting Research Scholar in Europe and South America. In addition, he has published nearly 60 articles and 10 books on marketing and advertising topics. He serves as a reviewer for major journals including the Journal of Advertising, the International Journal of Advertising, the Journal of Consumer Research and Advances in Nonprofit Marketing.

John W. Slocum, Jr.

Dennis J. Sweeney

Dennis J. Sweeney is Professor of Quantitative Analysis at the University of Cincinnati. Born in Des Moines, Iowa, he earned a B.S.B.A. degree from Drake University, graduating summa cum laude. He received his M.B.A. and D.B.A. degrees from Indiana University where he was an NDE Fellow. Since receiving his doctorate in 1971, Professor Sweeney has spent all but 2 years at the University of Cincinnati. During 1978-79, he spent a year working in the management science group at Procter & Gamble; during 1981-82, he was a visiting professor at Duke University. Professor Sweeney served 5 years as Head of the Department of Quantitative Analysis and 4 years as Associate Dean at the University of Cincinnati.

Professor Sweeney has published over 30 articles in the general area of management science. The National Science Foundation, IBM, Procter & Gamble, Federated Department Stores, and Cincinnati Gas & Electric have funded his research, which has been published in Management Science, Operations Research, Mathematical Programming, Decision Sciences, and other journals.

Professor Sweeney has coauthored six textbooks in the areas of statistics, management science, linear programming, and production and operations management.

Robert J. Trent

Robert J. Trent is the Supply Chain Management Program Director and Eugene Mercy Associate Professor of Management at Lehigh University. He received a Ph.D. in purchasing from Michigan State University. His research involves team-based approaches to purchasing, strategic sourcing, and global sourcing. He has presented many seminars to purchasing and supply chain managers and has published articles on these subjects in a variety of professional and academic journals.

David P. Twomey

David P. Twomey graduated from Boston College in 1962, earned his MBA at the University of Massachusetts at Amherst in 1963, and after two years of business experience, entered Boston College Law School, where he earned his Juris Doctor degree in 1968. While a law student, he began his teaching career serving as a Lecturer in Finance and Marketing at Simmons College in Boston. He joined the faculty of the Boston College Carroll School of Management in 1968, as an assistant professor and was promoted to the rank of professor in 1978.

Professor Twomey has written 27 books and numerous articles on labor, employment, and business law topics. He has a special interest in curriculum development, serving three terms as chairman of his schools Education Policy Committee. He served as chairman of the Business Law Department for a decade. Professor Twomey is a nationally known labor arbitrator, having been selected by the parties as arbitrator in numerous disputes throughout the country in the private and public sectors. In the context of impending nationwide railwide strikes, his service includes appointments by Presidents Reagan, Bush, and Clinton to six Presidential Emergency Boards, whose recommendations served as the basis for the resolution of underlying labor disputes.

Albert I Wertheimer

Albert I. Wertheimer, PhD, RPh, MBA, is Director of Outcomes Research and Management at Merck & Co., Inc., in West Point, Pennsylvania. He is the former Vice President of Pharmacy Managed Care at FIRST HEALTH Service Corporation in Glen Allen, Virginia. Prior to his work with pharmaceutical companies, he held academic appointments at the Philadelphia College of Pharmacy, where he was Dean, and the University of Minnesota. He has served as a consultant to governmental and international agencies, such as the World Health Organization, U.S. Congress, and the World Bank, as well as to pharmaceutical manufacturers, managed care organizations, and professional societies. He is the author or co-editor of thirteen books and the author or co-author of 300 journal articles. A reviewer or editorial board member of thirteen journals, Dr. Wertheimer has lectured and consulted in more than forty countries. His current research interests are pharmacoeconomics and outcomes related to disease state management.

Thomas A. Williams

Thomas A. Williams is Professor of Management Science in the College of Business at Rochester Institute of Technology. Born in Elmira, New York, he earned his B.S. degree at Clarkson University. He did his graduate work at Rensselaer Polytechnic Institute, where he received his M.S. and Ph.D. degrees.

Before joining the College of Business at RIT, Professor Williams served for 7 years as a faculty member in the College of Business Administration at the University of Cincinnati, where he developed the undergraduate program in Information Systems and then served as its coordinator. At RIT he was the first chairman of the Decision Sciences Department. He teaches courses in management science and statistics, as well as more advanced courses in regression and decision analysis.

Professor Williams is the co-author of seven textbooks in the areas of management science, statistics, production and operations management, and mathematics. He has been a consultant for numerous Fortune 500 companies and has worked on projects ranging from the use of elementary data analysis to the development of large-scale regression models. His current research focuses on the application of total quality management in an academic setting.

Richard W. Woodman

Richard W. Woodman is Anderson Clayton & Co. and Clayton Fund Professor of Management at Texas A & M University, where he teaches organizational behavior, organization development, and research methodology in the Lowry Mays College and Graduate School of Business. He received his B.S. and M.B.A. degrees from Oklahoma State University and his Ph.D. from Purdue University. From 1993-97, he served as department head and he is currently the coordinator of the Ph.D. program in the Department of Management.

His research interests focus on organizational change and organizational creativity. His published work can be found in the Academy of Management Journal, Academy of Management Review, Group & Organization Management, Journal of Applied Behavioral Science, Journal of Applied Psychology, Journal of Creative Behavior, Journal of Management, Journal of Organizational Change Management, Organization Development Journal, Organizational Dynamics, Psychological Bulletin, and the Strategic Management Journal, among others. Dr. Woodman is co-editor of the JAI Press annual series, Research in Organizational Change and Development. He is currently on the editorial boards of the Academy of Management Journal, Applied Behavioral Science Review, and the Journal of Organizational Change Management and previously served on the boards of the Academy of Management Review and the Journal of Management.

He has also served as national program chair and division chair of the Organization Development and Change division of the Academy of Management. In a previous life, Dr.Woodman was a military intelligence officer in the U.S. Army, worked in both the petroleum and banking industries, and served for several years as vice-president of a financial institution.